I have to manually install the drivers, which is okay but I can't figure out the paper cartridges.Take the pictures in natural bright light. Noy direct light. No flash. Takes some getting used to.
Usually those hardware things are plug n play. Just plug in and computer installs drivers.
The photos I've taken of prints were in natural bright light so the exposures were okay but the digital images weren't as sharp as the prints. Still, they are better than nothing.
I'm sorry to hear about your lost babies.
I have the same problem with pics of Merlin and Goku. (Merlin got bitten by a poisonous snake and it killed him, and Goku died of old age.) And Grandmother's dog, Sissy (whose passing is a long and convoluted story that I won't go into here.)