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It's definitely one of the pricier food options. I personally decided to start feeding it because my young girl is in the very early stages of kidney disease and I want to feed low phosphorus, high protein foods. There aren't many foods on the market that fit this description and that I feel comfortable with feeding unfortunately. I don't feed only Rad Cat though - I could never afford that.It will be interesting to see what comes of this.
Rad Cat is one of those foods I always wanted to afford, but we just can't right now.
It sounds like they're digging into this to see what happened. I'd be upset if I were a consumer but so long as no one has reported an illness (great news!), it's good on the company to step forward and try to figure out what happened and prevent it in the future! =)
A friend of mine (also a raw feeder) that lives a few states east of us and I talked a week or so ago, and we got on the subject of raw feeding, and their supplier (well respected) had an issue with their building that created an "odor" in the food they produced. The food was safe, consumed by the business owners pets, etc. and no one was ill yet the company sent everyone a letter, stating that if they noticed an odor to the food (and were unhappy) they were encouraged to return for a refund/replacement. Super customer service. The food wasn't poisoned, tainted, but they stepped up and wanted to keep their reputation as excellent as it always was even though there was no real danger.
(Then, the conversation went to Hell when we both admitted to not caring about how tripe smells anymore and whether or not a tripe/spleen grind was preferable to a tripe only blend!)