Site issues reporting thread - August 7 2023

[Anne]

Something quirky happened yesterday that we need to fill you in on. Here's the scoop:

• Whoops Moment: Our admin clicked the update button a little too soon, which caused some glitches in the Matrix... err, our forum.
• Back to Basics: We had to go back to an older version using a backup. But unfortunately, we lost a few hours' worth of data.
• What's Missing: New member accounts, threads, posts, and PM's from those hours. Sadly, they're lost, and we can't get them back.
• Still Some Glitches: If you find any new issues, you can help us by reporting them here. But please follow these steps:
  • 1. Focus on New Stuff: Only report new issues, ignore anything related to the lost data and anything that's already been reported.
  • 2. Details, Details!: When reporting, please be super specific. Add steps to reproduce the issue, links, or screenshots if you can.

We know it's a bummer, but we'll get everything purring smoothly again with your help. Thanks a gazillion for your support, understanding, and patience!

 

[tarasgirl06]

Something quirky happened yesterday that we need to fill you in on. Here's the scoop:

• Whoops Moment: Our admin clicked the update button a little too soon, which caused some glitches in the Matrix... err, our forum.
• Back to Basics: We had to go back to an older version using a backup. But unfortunately, we lost a few hours' worth of data.
• What's Missing: New member accounts, threads, posts, and PM's from those hours. Sadly, they're lost, and we can't get them back.
• Still Some Glitches: If you find any new issues, you can help us by reporting them here. But please follow these steps:
  • 1. Focus on New Stuff: Only report new issues, ignore anything related to the lost data and anything that's already been reported.
  • 2. Details, Details!: When reporting, please be super specific. Add steps to reproduce the issue, links, or screenshots if you can.

We know it's a bummer, but we'll get everything purring smoothly again with your help. Thanks a gazillion for your support, understanding, and patience!

Thanks, Anne, for the info. Not reporting anything, but yesterday afternoon I was seeing double on members' avatars/info right below them, in several instances. Wondered what was going on but there are so many glitches and problems in cyberspace that I didn't think to bring it up. Anyway, hope all is well and hope everything gets back to running smoothly soon if not already.

 

[furmonster mom]

Wondered what had happened!

Thanks for the explanation. Will keep eyes peeled for any oddities.

 

[katachtig]

If you find your photos are missing from a post, please upload them again. Some uploads have gone missing also.

 

[IndyJones]

I have noticed a few times thread notifications don't show up when someone replys to a thread im following.

 

[AbbysMom]

I have noticed a few times thread notifications don't show up when someone replys to a thread im following.

You may need to unfollow the thread and then follow it again.

 

[tiggerwillow]

I assumed I had done something wrong and panicked

i'm used to getting the blame when things go wrong

 

[fionasmom]

I think that many of us panic initially when something seems off with our devices. However, this had nothing to do with any members and I probably speak for all of us when I say that we are all happy to be back.

 

[tarasgirl06]

I think that many of us panic initially when something seems off with our devices. However, this had nothing to do with any members and I probably speak for all of us when I say that we are all happy to be back.

SO TRUE.
My roomie's phone doesn't work. She gets texts but not phone calls. They took it somewhere to get fixed and apparently it can't be fixed. She gets notified of incoming calls on her Apple watch, though.

 

[tarasgirl06]

I assumed I had done something wrong and panicked

i'm used to getting the blame when things go wrong

We may all be. But in this time of FUBAR and SNAFU (look those up if you're not familiar with these military terms) and tech follies, anything can, does and will go wrong at any time, and the origin may, or may not, ever be pinpointed. So to all of us, everywhere, chillax. You're not alone. In fact, if you don't ever have problems, you WOULD be alone.

 

[FeebysOwner]

The one thing I did notice was that the cross-screen scrolling pics about TCS articles is quite large compared to what I remember from before. Any reason why they are so large?

 

[mani]

The one thing I did notice was that the cross-screen scrolling pics about TCS articles is quite large compared to what I remember from before. Any reason why they are so large?

I'm not seeing that FeebysOwner . What device are you on?

 

[FeebysOwner]

Desktop computer/Windows/MS. It's livable but surprised by how much space it takes up of the initial page.

 

[tarasgirl06]

Desktop computer/Windows/MS. It's livable but surprised by how much space it takes up of the initial page.

They don't look any different in size on my ASUS desktop running WIN10Pro, just for comparison.

 

[mani]

That screenshot doesn't look different from normal, from what I can see?

 

[FeebysOwner]

I guess I didn't realize how big it was until now. Chalk it off to me forgetting what it looked like before the glitch!?!?

 

[tabbytom]

My PM dates have gone back to the future

 

[mani]

Oops! katachtig ? Anne ?

 

[katachtig]

Oops! katachtig ? Anne ?

It means the dates are missing. Unix zero date is Jan 1, 1970. I will pass it on to Scott.

 

[FeebysOwner]

I am not receiving any email notifications. All the 'boxes' are checked, and this appears to have started after the 'glitch' was fixed. It's not a big deal because I can check the Alerts when I sign in every day but thought I would mention it.