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- Mar 26, 2005
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I have a serious question about....
Nutro Natural Choice Complete Care Weight Management Pouches.
http://www.nutroproducts.com/nccatpcweight.asp
Both of my cats have been happily eating these pouches as a daily snack for over a year.
For about the past 3 weeks I have noticed small black spots on pieces
of the food, that were not there in the past.
I became concerned that the black spots could be a flaw in the food, that could make my cats ill.
Monday (7-03) I called Nutro about the black spots.
I was told by customer service that the company thinks that during the manufacturing process...
to much oxygen is getting into the pouches, causing minerals in the food to oxidize.
I was told the spots were not dangerous to my cats and that the company is attempting to resolve the problem as quickly as possible.
The customer rep. could not tell me how I could identify which pouches were contaminated before I opened them.
I really need more information ....
Help please.
Nutro Natural Choice Complete Care Weight Management Pouches.
http://www.nutroproducts.com/nccatpcweight.asp
Both of my cats have been happily eating these pouches as a daily snack for over a year.
For about the past 3 weeks I have noticed small black spots on pieces
of the food, that were not there in the past.
I became concerned that the black spots could be a flaw in the food, that could make my cats ill.
Monday (7-03) I called Nutro about the black spots.
I was told by customer service that the company thinks that during the manufacturing process...
to much oxygen is getting into the pouches, causing minerals in the food to oxidize.
I was told the spots were not dangerous to my cats and that the company is attempting to resolve the problem as quickly as possible.
The customer rep. could not tell me how I could identify which pouches were contaminated before I opened them.
I really need more information ....
Help please.