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- #41
I would certainly sit down and talk with him about a reduction in the final bill. Remind him that you questioned this more than once in the beginning, and were assured that it was not the issue. HOWEVER, do this very calmly and reasonably and with as much cordiality as you can manage. You want answers, you want to be recompensed for their failure to act in a timely manner, but you DO NOT want to make an enemy, or to be seen as "hysterical."
Thanks Kieka.You are all very helpful and encouraging!