Resolved Can't See Post #2 On Threads Anymore

[scraggles]

I can't see second post/answer on any threads anymore when I'm not signed in - no matter what device I use - is anyone else having this problem?

It's no big deal - I just sign in from my personal phone/laptop to see it - but when I'm on any sort of public computer, for example, I don't always like signing in on their devices.

 

[jcat]

That's strange. I logged out and can still read all the responses in threads. This will have to be checked out.

 

[Boris Diamond]

When I logged out, I could not see the second posts either. I'm pretty sure it is not just a numbering problem, as there seemed to be missing posts. I see this is being reviewed, but I thought I would add my two cents worth!

 

[jcat]

What operating systems/browsers are you using?

 

[scraggles]

I don't think it's a numbering problem either boris diamond as when I was logged out I could see your reply that came up as #3 - but not jcat's - I'm glad I'm not the only one though.

I use Chrome on my phone but always have and have previously been able to see responses. Whenever I'm on a public computer I use their default Internet and still can't see the second response.

 

[Boris Diamond]

Yes, scraggles , that is similar to the what I saw.

jcat I am using Windows 7 with Chrome browser.

 

[Columbine]

I'm having the same issue on Safari (laptop) and whatever the Samsung default browser is (phone).

 

[scraggles]

I'm on my way into work now - I'll go on the cat site on one of their computers once I get the chance and see what happens - I'm nearly certain their browser isn't Chrome - I've a feeling it's Explorer. I'll have a look through a few browsers if I can and see if they make a difference.

 

[AbbysMom]

It's happening for me on an IPad with Safari.

 

[jcat]

Okay, now I can see no post #2 using Windows 10 and Firefox 53.0.2. It doesn't appear to be connected to the OS or browser.

 

[scraggles]

I logged on to a computer in work which is also Windows 10 and couldn't see the second post in either Explorer or Firefox. I don't go on my work computer that often but I'm nearly certain I could see the replies on the same computer before.

I'm really not very technically minded so have no idea what my phone uses - but I know that I previously could see the replies on it up until maybe last week.

If I scroll down really quickly on my phone I can sometimes see reply #2 for about 3 seconds before it disappears. When I see it though it's in a more centered format if that makes sense. If someone quotes reply #2 I have no issues seeing the quote.

 

[tabbytom]

Same here. Post #2 is absent on both me iPad and iPhone and both devices are on Safari.

 

[Anne]

Sorry about that! We're working on fixing the issue. As far as I know, this is limited to viewing the threads when you're not logged into your account. If anyone is experiencing this while logged in to your account, please post here. Thank you!

 

[Anne]

Should be fixed now - thank you all for the reports!

 

[ReallySleepy]

I was about to report this, but it seems to be fixed now. Thank you!

I'll report on some of the other bugs instead.

 

[scraggles]

Yes!

Seems to be fixed in my phone anyway! - can't check on any other device at the moment but I'm sure it's the same.

Thank-you!

 

[tabbytom]

Anne!

 

[Boris Diamond]

Thanks for the fix! All seems good now with #2 posts!

 

[PushPurrCatPaws]

(I had noticed this back when the ads were first started for the new platform, but didn't mention it as I thought I was being a pain about all my computer/platform posts at the time... I guess I just thought it had to do with ad placements and/or use of adblock software, or a log-in issue. Anyway, I am glad it's fixed!)