i wanted to be nice, help out with phone calls this morning.
Me: IT opertions how can i help you
him: my computer is not doing anything
me: can you tell me what anything is that it is not doing.
Him: nothing.
Me:
ok what do you want it to do.
Him: it wont turn on.
Me: ok now we are getting some place, when you try to turn it on,does it try to start, do you hear any sounds. any beeps.
Him: hmm i dont know, i dont have time for this why dont you just remote control my pc and tell me why it wont work.
ME: what? how can i do that
Him: well everyone else does it, they just come in and click this and that and it work fine
Me: and how can i do that if the machien is not on?
Him: oh you mean the computer has to be running for you to control it?
oh yea, forget to add,
bang head on desk, send ticket to help desk
Me: IT opertions how can i help you
him: my computer is not doing anything
me: can you tell me what anything is that it is not doing.
Him: nothing.
Me:
Him: it wont turn on.
Me: ok now we are getting some place, when you try to turn it on,does it try to start, do you hear any sounds. any beeps.
Him: hmm i dont know, i dont have time for this why dont you just remote control my pc and tell me why it wont work.
ME: what? how can i do that
Him: well everyone else does it, they just come in and click this and that and it work fine
Me: and how can i do that if the machien is not on?
Him: oh you mean the computer has to be running for you to control it?
oh yea, forget to add,
bang head on desk, send ticket to help desk