i agree with you. I got the same reply only after making a number of phone calls. I cant stand corperations, they spend more money on advertising than research, they dont care about our little kids. there more concerned with there bottom line. they tell us lies, and i have recived more coupons for friskeys (McDonalds) if you will, then ever before. what really bugs me is that the CEO of menu foods sold a fair precentage of his stock before the s#%* hit the fan. where is the justice in that, people get rich and keep there profit while some people become heartbroken spending the few dollars they work so hard for to save there little best friends life. anyway we swiched our diet to merick a smaller business. where quality control seems to be #1 (I hope)