I don't get paper bills I get text messages saying what my bill is. I got the text on Saturday saying I owe $52.00 even but it's not due until the 24th.
So Sunday I pay the $52.00 so I dont forget.
Well, today my phone is shut off!
Apparently they sent the wrong amount and I owe $5.06.
Not a huge deal but it still upsets me.
So I go online to pay it and it refuses the card saying I've exceeded the amount of times I can use this card.... Now I'm getting angry
So I call them and try to pay it that way. Nope.. they won't accept the card. I told them I want to speak to thier supervisor as to why it was shut off because of THEIR error.. Not mine...
I get hung up and disconnected not 1 time not 2, not 3 but FOUR TIMES!!!!!!
So I when I finally get through to someone they tell me that when paying online I have to pay a min of $10.00....plus another $5.00 to reconnect.
BECAUSE OF THEM!!!!!
So 2 hours and $15.00 later, my phone is back on
I think I'll be looking for another provider soon
So Sunday I pay the $52.00 so I dont forget.
Well, today my phone is shut off!
Apparently they sent the wrong amount and I owe $5.06.
Not a huge deal but it still upsets me.
So I go online to pay it and it refuses the card saying I've exceeded the amount of times I can use this card.... Now I'm getting angry
So I call them and try to pay it that way. Nope.. they won't accept the card. I told them I want to speak to thier supervisor as to why it was shut off because of THEIR error.. Not mine...
I get hung up and disconnected not 1 time not 2, not 3 but FOUR TIMES!!!!!!
So I when I finally get through to someone they tell me that when paying online I have to pay a min of $10.00....plus another $5.00 to reconnect.
BECAUSE OF THEM!!!!!
So 2 hours and $15.00 later, my phone is back on
I think I'll be looking for another provider soon