Kindle Help

[posiepurrs]

I have a Kindle Fire that I haven't used in awhile. I started to download a book my daughter bought for my birthday last month and it will not connect with the internet. I did a little research and I think I know what the problem is but can't figure out how to fix it. The date and time are incorrect (date says Feb 2000). I tried to reset it but couldn't get it. Any ideas? Keep explanations simple as I am not really tech savvy. I HATE calling tech support - they always make me feel so stupid!!

 

[jcat]

Do you have Airplane mode turned off? Settings--->Device--->Wireless. When you go to Wireless, does it show any connections under "WiFi"? What happens if you tap on your own connection?

 

[posiepurrs]

The airplane mode was the first thing I checked. When I tap my connection it says that it failed to authenticate. I can't get far enough to enter the password for the internet connection.

 

[loveandwhiskers]

Try holding the power button (for about 20 secs) then release it. Turn your Kindle back on as normal - it should reset (you won't lose any of your books etc). Hope this works!

 

[jcat]

Another thing you could try is resetting your router. Turn your Kindle off, then unplug your router for 3 - 5 minutes. Plug it back in, wait until the lights for the various connections are back on, then restart your Kindle.

 

[posiepurrs]

Another thing you could try is resetting your router. Turn your Kindle off, then unplug your router for 3 - 5 minutes. Plug it back in, wait until the lights for the various connections are back on, then restart your Kindle.

Tried it.

 

[micknsnicks2mom]

is your kindle's software up to date? have you checked your amazon account, to make sure your kindle is listed as a device associated with you/your account?

 

[blueyedgirl5946]

This thread reminds me all over again, why I don't want one. I am not tech savy either. I can hardly operate my Tracfone.

 

[jcat]

is your kindle's software up to date? have you checked your amazon account, to make sure your kindle is listed as a device associated with you/your account?

Good idea!

Until you figure out the problem, you can transfer an ebook from your computer to your Kindle via USB:
Transfer from a Computer to Your Kindle

 

[sivyaleah]

Tech support for Kindle is SO quick and easy.
Don't struggle. Send them a ticket/email and you'll be back up and running in no time.
Seriously, they are awesome.

 

[blueyedgirl5946]

I came back to this thread to get educated. If I had a Kindle, what could I do with it. Seriously. I don't know anything about I Pads or Kindles.

 

[micknsnicks2mom]

posiepurrs , have you been able to resolve the issue(s) with your Kindle Fire yet?

 

[jcat]

I came back to this thread to get educated. If I had a Kindle, what could I do with it. Seriously. I don't know anything about I Pads or Kindles.

It depends on whether you have a Kindle e-reader, with which you can buy, download, and read e-books, or a (Kindle Fire) tablet, which you can use as an e-reader, but is also a computer used to browse online, watch videos, send email, etc..

 

[posiepurrs]

I have the Fire and my husband has the paperwhite. Before mine messed up, I really liked it! Like jcat said, it is a computer as well as an e-reader. When my laptop crashed, I used the kindle to get on line. My husbands is only an e-reaer, but he LOVES it. He says the paperwhite is great for aging eyes since it is easier to read.

 

[blueyedgirl5946]

Thanks to both of you. You both answered my question well. Now, I can think about this and decide if and what kind I would want. My husband is always wanting to buy be something and I need some things for a list. I have to be extremely careful about saying "I would like to have a ?? If I say I want a new car, I might come home and find one in the garage.

 

[posiepurrs]

Thanks to both of you. You both answered my question well. Now, I can think about this and decide if and what kind I would want. My husband is always wanting to buy be something and I need some things for a list. I have to be extremely careful about saying "I would like to have a ?? If I say I want a new car, I might come home and find one in the garage.

Your husband sounds like mine. All I have to do is mention something that I like and he will try to get it for me. He is actually the reason I started breeding silver and golden Persians. I said I loved the way they looked so he bought my first silver for our silver wedding anniversary 15 years ago. The rest is history.

 

[jcat]

blueyedgirl5946 If you decide to get a Kindle e-reader, spending a little extra for the Kindle Paperwhite is worthwhile, since you can read in bed, out on the porch, etc., without a light. Mine is without advertising, since it's a bit older. The Kindle Fire tablet I have is with advertising (cheaper), but it's very unobtrusive; just the screensaver has Amazon advertising.

 

[Mimi519]

blueyedgirl5946 If you decide to get a Kindle e-reader, spending a little extra for the Kindle Paperwhite is worthwhile, since you can read in bed, out on the porch, etc., without a light. Mine is without advertising, since it's a bit older. The Kindle Fire tablet I have is with advertising (cheaper), but it's very unobtrusive; just the screensaver has Amazon advertising.

I agree so much about the PaperWhite advantages. I have a couple of them and the Fire. My PaperWhite is my constant companion. Since they sync with each other - one in my purse and the other at bedside. I go days without opening the Fire though. I find its screen too small to enjoy doing anything on it but listen to music.