Im trying to get some input on a cat situation with a vet…ie wehter im being price gouged or even mistreated by this vet office. I have five cats and caring for them can be difficult. Recently, my 2 year old cat was acting weird, panting and acting as if she was having stomach issues. I was really worried one morning last week and rushed her to this vet on a Saturday. She had her vaccines there about 1-2 weeks earlier. Ironically…prior to that she had been doing just fine with no issues. Now suddenly she’s acting weird and somethings going on. The vet after examining her decided he wanted to do xrays, or just give her fluids and send her home and see if that helped, and do a blood test. He said he was ok with just sending her home or with the x-rays and bloodwork. I was concerned there could be a blockage or something going on so I agreed to the x-rays and the total for everything came out to be a hefty 450.00 which to be was absurd. Of course they found out she was constipated, sent me home with some fiber and said “If she gets worse or gets really bad heres the emergency clinic number” which didn’t make sense to me because I figured if she was just constipated then what? The vet techs there…two ive dealt with are rude especially one male ive dealt with who I do NOT want to deal with again. He is rude condescending and weird. They said it wasn’t major bu didn’t even think to look into her urine or assume she could have a UTI though I did say she sprays around the house. They gave her fluids too and some injectable medication to help with vomiting since she vomited twice that week her food out or more. So they wanted to see her back and she was put ona pet program for unlimited visits for ayear for an extra 48.00. at this point I felt like im being gouged to hell worse, if I say I may want to decline something the vet tech female makes me sound as if im stupid for googling information and tries to make me feel guilty. I brought her back this week for a follow up to where another doctor stated she needed a urine test ONLY because I asked him about a uti?? Other than that..he didn’t mention a potential UTI…I find this to be incompetency on the part of the doctor. Had I not mentioned UTI he wouldn’t have either? I said I’d prefer to collect the sampel since I wasn’t ready to pay another 55.00…it seems everytime I go there now…there is another test to be done. I would think based on her behavior a URINE test was necessary from the beginning but no one recommended it, plus did we really need x-rays for constipation? Couldn’t the first doctor FEEL the constipation in her belly? They are trained to do this right? The x-rays seemed unnecessary
So now, I decide to take her home b/c I culdnt transfer money to my account and my phone was dead and figured I’d bring her back in a few days. Fast forward to today Friday, I wake up and my cat jumps on my bed and then after 30 minutes begins RUSHING frantically going crazy and looking VERY uncomfortable, breathing heavy and acting weird with her mouth. I freak out considering maybe she has a blockage and no one figured it out since she hasn’t sprayed anywhere and im not sure what’s going on with her urine and normally she sprays around the house. She was acting VERY strange and I got very scared that something could be seriously wrong again. I called the vet and they said ic ould bring her in but not before giving me 5 stories on whether or not I could bring her in. the people at this office seem cold and weird and I don’t think I trust them at all but they are right near my house. I cant put her in the carrier normally and I have the techs come out and put her in a carrier. Normally it’s a female vet tech and ive specifically asked NOT to deal with the male vet tech as he’s rude and I don’t like dealing with him at all. When I called the vet when I got there, the girl said shes coming out however the rude MALE comes walking out. Hes rude in his demeanor condescending and mean and it makes me uncomfortable. I didn’t want to be rude and say oh hey btw…I don’t want your help though I should have said the cat prefers females. I open the door to have him put the cat in the carrier and he is rude…he tells me rudely…HOLD it like this! So I can put her in..then he grabs her harshly and puts her in, being the jerk he is. Now I think this entire situation is what caused my cat to go nuts…he put her in the carrier and I zipped it. Then somehow, she RUSHED out from the bottom either broke the zipper open or managed to push it open and ran under the car. This was true horror…..the vet office is RIGHT near a major highway and there are roads all around it. I was freaking out…she ran towards the highway several times almost crossing and im screaming telling her no..no...!!…and then she runs and goes under a car and keeps running in various places. She runs in some bushes and we can’t find her. we are searching of course im freaking out flipping out….he is searching bu can’t find her. looking down holes etc….finally I find her in the bushes….and tell him to stand there and then we can’t catch her and she runs to the road again….and we try to block her from that and she runs near a restaurant…of course still horror…all of it. Then, he says hes going to grab the rabies restraint….and rushes to get it. I cant find her….still…and he comes back with a female and says..WHERE IS SHE??? I said I don’t know..he says very rudely and condescendingly YOU DIDN’T SEE WHERE SHE WENT????? I mean hes like yelling at me….while im freaking out and my cat is running around in a severe life threatening situation. This cat isn’t acting herself is freaking out running away going nuts….then she’s meowing in a corner and we see her. since she was in the corner….that was a green light that I could go grab her and I told the vet tech…hold on I can grab her---actually I EASILY could have grabbed her she was stuck in the bushes in a corner…normally when a cat like that is in a corner its because shes surrendering. I told him to wait but he proceeded with the rabies restraint and couldn’t get her….then she runs and runs and we’re all chasing her trying to get her….i told him hold on I can grab her…if you just calm down and wait…and let me grab her..at this point I know my cat really well and I knew she was starting to almost surrender and three people chasing her is going to make it worse..and to just wait…and let me grab her…he then YELLED at me rudely and said “YOU BETTER/NEED to LET US DO IS OUR WAY THIS IS HOW WE DO THIS”!!!! he didn’t say that but he said what he said VERY RUDELY like yelling at me….rahter than saying…LOOK…WE KNOW WHAT WERE DOING AND WE”LL DO IT OUR WAY he yelled at me talked down to me very harshly and rudely….i can get him being harsh under stress….and even reprimanding me but he was way out of line and so mean/rude. He yelled at me very harshly talked down to me again.
Honestly…what they were doing was ludicrous and was terrifying her more..and she was just running around going crazy and running away more…and putting her in more danger….now she’s approaching a neighborhood behind a restaurant, the side of the road, near a fence….in fact had I seen her on my own when she was in the corner I could have grabbed her but I didn’t see her. had they even backed off for a little bit I could have caught her because she was starting to calm down and just sit there and meow…and if it was just me she would have trusted me. instead this idiot couldn’t even get her WITH A restraint when she was RIGHT there in a corner cornered in? Honestly this jerk wouldn’t have been abel to get her at all. She was running running we were all running in bushes here there and the ONLY way he FINALLY got her was because she had jumped in a sewage hole or something and she was kind of stuck right there….and there were the large pipes but for some reason he saw her and then used the restraint on her. other than that…I don’t think they would have caught her…and something terrible would have happened to her. I was upset with the entire situation first off….the jerk male coming out to be the one to get her..for some reason he just always WANTS to be involved with my cats when ive already requested to have nothing to do with this low life. When I came in for another appointment he asked me about my previous cat and I said…well she was acting weird…and he said rudely again “WHY DIDN’T U bring her in”??? rather than…oh maybe u should bring her in? he is VERY rude to me…I really don’t want anything to do with him. Now he comes out and my cat escapes somehow??? Don’t get me wrong…..its my fault I don’t have a good carrier though ive used this many times its cloth and this time the cat escaped but it was the fact that it was HIM and he came out and was already rude to me…caused me to be panicked as well and the cat too.
Now they said “you don’t want to see this” and he grabbed her with the restraint and picked her up…BY the restraint lifted her up. Then he GRABBED her by the neck holding her and she was screaming not even lifting her by her body…just carrying her by the neck…and he was being RUDE ANGRY about it…as if he was so ANGRY at her…and then finally grabbed her body…the girl said “well its better hes just carrying her by the neck because then she could escape if he holds her body too.” Then he took her in the office and literally TOSSED her in the room angrily..as if….she was a nuisance who caused all these problems. When I went in the office…the rude blonde b*tch vet tech who tried to make me feel guilty last time about medications, came in and RUDELY said to me..to SIT down and my stress was stressing the cat out more…huh???? Not…oh are you ok? Im so sorry this happened but next time you need to bring your cat restrained…shes like yelling at me saying…we CANNOT come out to put the cats in a carrier AGAIN or RESTRAIN the cats you NEED to come in with them in a carrier…after that NIGHTMARISH horror ordeal I went through…I got not even an OUNCE of sympathy…just abuse from these people. The rude vet tech told me not to stand and comfort my cat!!! I was petting and comforting her…she told me…LET her go on the GROUND so she can relax and distress and got mad at me for not sitting down…huh???? HORRIBLE??? Then came and lectured me rudely on how they cant go out to take my cats anymore….sure I understand that..but do I need to get yelled at and reprimanded when I went through an extremely traumatic ordeal..by all these horrible vet techs???
Then the doctor came in.. checked out the cat…the original reason I went in seemed to be ignored…he said she doesn’t havea blockage and she has no urine in her bladder so we cant check for UTI…so apparently she has no blockage since she urinated or has an empty bladder however what about the constipation? They gave her fluids in the back…determined she has messed up nails/claws..she was bleeding too. And even gave her an injection of something without asking me first which was not right. When the vet tech came back she had a bill totaling 228.00 for all of this. This medication, that medication, convenia, this that…this that….and when I asked the vet tech.well is this necessary? She made me feel GUILTY for not using one medication saying she’ll be in pain and it’ll bring the fever down…she was rude and just so rude. She again angrily told me I shouldn’t be googling information and if I had any questions I need to ask the doctor…..and that this practice isn’t run by gouging people and giving unnecessary treatment. It was all HORRIBLE. In the end I ended up getting almost everything total 215.00 for it all. 15—for nail clipping 37 for pain meds, 37 for pain meds, 60 for antibiotic shot, 30 for this and if I asked a question the RUDE vet tech would RUDELY say “if the doctor prescribed it its because he DEEMS IT NECESSARY” rather than kindly answering my questions. Along with the horribly rude treatment… and the ridiculous pricing..is this fair or am I being screwed over here??? Also when the rude male vet tech came out initially and the cat escaped..he rudely said YOU DON’T HAVE A CARRIER???? This was a carrier??? It was a cloth carrier but is a carrier… the females there other ones are not this rude but this guy…is really bad….should I not go to this place anymore based on the treatment and practices? Ive read reviews too of people stating these people just do unnecessary tests and try to prolong testing rather than finding out the real reason for what is happening
So now, I decide to take her home b/c I culdnt transfer money to my account and my phone was dead and figured I’d bring her back in a few days. Fast forward to today Friday, I wake up and my cat jumps on my bed and then after 30 minutes begins RUSHING frantically going crazy and looking VERY uncomfortable, breathing heavy and acting weird with her mouth. I freak out considering maybe she has a blockage and no one figured it out since she hasn’t sprayed anywhere and im not sure what’s going on with her urine and normally she sprays around the house. She was acting VERY strange and I got very scared that something could be seriously wrong again. I called the vet and they said ic ould bring her in but not before giving me 5 stories on whether or not I could bring her in. the people at this office seem cold and weird and I don’t think I trust them at all but they are right near my house. I cant put her in the carrier normally and I have the techs come out and put her in a carrier. Normally it’s a female vet tech and ive specifically asked NOT to deal with the male vet tech as he’s rude and I don’t like dealing with him at all. When I called the vet when I got there, the girl said shes coming out however the rude MALE comes walking out. Hes rude in his demeanor condescending and mean and it makes me uncomfortable. I didn’t want to be rude and say oh hey btw…I don’t want your help though I should have said the cat prefers females. I open the door to have him put the cat in the carrier and he is rude…he tells me rudely…HOLD it like this! So I can put her in..then he grabs her harshly and puts her in, being the jerk he is. Now I think this entire situation is what caused my cat to go nuts…he put her in the carrier and I zipped it. Then somehow, she RUSHED out from the bottom either broke the zipper open or managed to push it open and ran under the car. This was true horror…..the vet office is RIGHT near a major highway and there are roads all around it. I was freaking out…she ran towards the highway several times almost crossing and im screaming telling her no..no...!!…and then she runs and goes under a car and keeps running in various places. She runs in some bushes and we can’t find her. we are searching of course im freaking out flipping out….he is searching bu can’t find her. looking down holes etc….finally I find her in the bushes….and tell him to stand there and then we can’t catch her and she runs to the road again….and we try to block her from that and she runs near a restaurant…of course still horror…all of it. Then, he says hes going to grab the rabies restraint….and rushes to get it. I cant find her….still…and he comes back with a female and says..WHERE IS SHE??? I said I don’t know..he says very rudely and condescendingly YOU DIDN’T SEE WHERE SHE WENT????? I mean hes like yelling at me….while im freaking out and my cat is running around in a severe life threatening situation. This cat isn’t acting herself is freaking out running away going nuts….then she’s meowing in a corner and we see her. since she was in the corner….that was a green light that I could go grab her and I told the vet tech…hold on I can grab her---actually I EASILY could have grabbed her she was stuck in the bushes in a corner…normally when a cat like that is in a corner its because shes surrendering. I told him to wait but he proceeded with the rabies restraint and couldn’t get her….then she runs and runs and we’re all chasing her trying to get her….i told him hold on I can grab her…if you just calm down and wait…and let me grab her..at this point I know my cat really well and I knew she was starting to almost surrender and three people chasing her is going to make it worse..and to just wait…and let me grab her…he then YELLED at me rudely and said “YOU BETTER/NEED to LET US DO IS OUR WAY THIS IS HOW WE DO THIS”!!!! he didn’t say that but he said what he said VERY RUDELY like yelling at me….rahter than saying…LOOK…WE KNOW WHAT WERE DOING AND WE”LL DO IT OUR WAY he yelled at me talked down to me very harshly and rudely….i can get him being harsh under stress….and even reprimanding me but he was way out of line and so mean/rude. He yelled at me very harshly talked down to me again.
Honestly…what they were doing was ludicrous and was terrifying her more..and she was just running around going crazy and running away more…and putting her in more danger….now she’s approaching a neighborhood behind a restaurant, the side of the road, near a fence….in fact had I seen her on my own when she was in the corner I could have grabbed her but I didn’t see her. had they even backed off for a little bit I could have caught her because she was starting to calm down and just sit there and meow…and if it was just me she would have trusted me. instead this idiot couldn’t even get her WITH A restraint when she was RIGHT there in a corner cornered in? Honestly this jerk wouldn’t have been abel to get her at all. She was running running we were all running in bushes here there and the ONLY way he FINALLY got her was because she had jumped in a sewage hole or something and she was kind of stuck right there….and there were the large pipes but for some reason he saw her and then used the restraint on her. other than that…I don’t think they would have caught her…and something terrible would have happened to her. I was upset with the entire situation first off….the jerk male coming out to be the one to get her..for some reason he just always WANTS to be involved with my cats when ive already requested to have nothing to do with this low life. When I came in for another appointment he asked me about my previous cat and I said…well she was acting weird…and he said rudely again “WHY DIDN’T U bring her in”??? rather than…oh maybe u should bring her in? he is VERY rude to me…I really don’t want anything to do with him. Now he comes out and my cat escapes somehow??? Don’t get me wrong…..its my fault I don’t have a good carrier though ive used this many times its cloth and this time the cat escaped but it was the fact that it was HIM and he came out and was already rude to me…caused me to be panicked as well and the cat too.
Now they said “you don’t want to see this” and he grabbed her with the restraint and picked her up…BY the restraint lifted her up. Then he GRABBED her by the neck holding her and she was screaming not even lifting her by her body…just carrying her by the neck…and he was being RUDE ANGRY about it…as if he was so ANGRY at her…and then finally grabbed her body…the girl said “well its better hes just carrying her by the neck because then she could escape if he holds her body too.” Then he took her in the office and literally TOSSED her in the room angrily..as if….she was a nuisance who caused all these problems. When I went in the office…the rude blonde b*tch vet tech who tried to make me feel guilty last time about medications, came in and RUDELY said to me..to SIT down and my stress was stressing the cat out more…huh???? Not…oh are you ok? Im so sorry this happened but next time you need to bring your cat restrained…shes like yelling at me saying…we CANNOT come out to put the cats in a carrier AGAIN or RESTRAIN the cats you NEED to come in with them in a carrier…after that NIGHTMARISH horror ordeal I went through…I got not even an OUNCE of sympathy…just abuse from these people. The rude vet tech told me not to stand and comfort my cat!!! I was petting and comforting her…she told me…LET her go on the GROUND so she can relax and distress and got mad at me for not sitting down…huh???? HORRIBLE??? Then came and lectured me rudely on how they cant go out to take my cats anymore….sure I understand that..but do I need to get yelled at and reprimanded when I went through an extremely traumatic ordeal..by all these horrible vet techs???
Then the doctor came in.. checked out the cat…the original reason I went in seemed to be ignored…he said she doesn’t havea blockage and she has no urine in her bladder so we cant check for UTI…so apparently she has no blockage since she urinated or has an empty bladder however what about the constipation? They gave her fluids in the back…determined she has messed up nails/claws..she was bleeding too. And even gave her an injection of something without asking me first which was not right. When the vet tech came back she had a bill totaling 228.00 for all of this. This medication, that medication, convenia, this that…this that….and when I asked the vet tech.well is this necessary? She made me feel GUILTY for not using one medication saying she’ll be in pain and it’ll bring the fever down…she was rude and just so rude. She again angrily told me I shouldn’t be googling information and if I had any questions I need to ask the doctor…..and that this practice isn’t run by gouging people and giving unnecessary treatment. It was all HORRIBLE. In the end I ended up getting almost everything total 215.00 for it all. 15—for nail clipping 37 for pain meds, 37 for pain meds, 60 for antibiotic shot, 30 for this and if I asked a question the RUDE vet tech would RUDELY say “if the doctor prescribed it its because he DEEMS IT NECESSARY” rather than kindly answering my questions. Along with the horribly rude treatment… and the ridiculous pricing..is this fair or am I being screwed over here??? Also when the rude male vet tech came out initially and the cat escaped..he rudely said YOU DON’T HAVE A CARRIER???? This was a carrier??? It was a cloth carrier but is a carrier… the females there other ones are not this rude but this guy…is really bad….should I not go to this place anymore based on the treatment and practices? Ive read reviews too of people stating these people just do unnecessary tests and try to prolong testing rather than finding out the real reason for what is happening