I use a transportation service called "Handi Transit" because I'm not able to take regular buses right now. With Handi Transit you have to book at least 2 days in advance and call the day before to confirm. Today I called to book my rides to Physio for Wednesday and Friday. Here is how the conversation went:
HT: "Handi Transit, what is your registration #?
ME: *gives number*
HT: "What day are you booking for?"
ME: "Wednesaday an ...."
HT: *quickly cuts me off* "Where are you going?"
ME: *gives address, time to be there and time to return home*
HT: *quickly cuts me off again!* "Call the day before to confirm" and was about to disconnect.
ME: "Wait! I also need to book for Friday"
HT: "Where are you going?"
ME: "The same place"
HT: "When you are booking multiple trips for the same place it's important that you tell us!"
ME: "I tried to but you cut me off before I could and started to book me for Wednesday that I didn't have a chance to tell you."
At this point the girl got very quiet.
I felt like telling her that rather than sounding like an automatron when she answers the phone, that she should give the person a chance to finish what they are saying before cutting into the conversation!
Not everyone who answers the phone is like that, but this one particular girl is usually quite rude.
HT: "Handi Transit, what is your registration #?
ME: *gives number*
HT: "What day are you booking for?"
ME: "Wednesaday an ...."
HT: *quickly cuts me off* "Where are you going?"
ME: *gives address, time to be there and time to return home*
HT: *quickly cuts me off again!* "Call the day before to confirm" and was about to disconnect.
ME: "Wait! I also need to book for Friday"
HT: "Where are you going?"
ME: "The same place"
HT: "When you are booking multiple trips for the same place it's important that you tell us!"
ME: "I tried to but you cut me off before I could and started to book me for Wednesday that I didn't have a chance to tell you."
At this point the girl got very quiet.
I felt like telling her that rather than sounding like an automatron when she answers the phone, that she should give the person a chance to finish what they are saying before cutting into the conversation!
Not everyone who answers the phone is like that, but this one particular girl is usually quite rude.