Ok...I've got yet another computer problem! I've gotten to the point that I'm ready to give them up & never bother with one again! But I'd miss you guys WAY TOO MUCH!
Yesterday, I got a weird error screen saying that my CD ROM is not found. So, I called Gateway & they told me that my CD ROM has burned up. I should be receiving the new one in the mail for me to install it (Yeah right...They must have lost their minds!). Also right after this CD ROM thing happened (and about 10 minutes AFTER my phone call with Gateway), my computer is freezing up constantly. It doesn't matter if I'm on the Net or what, it will lock up. I've looked on my Windows Help & in the manual, which in my opinion are worthless. Not a single thing about "freezing" or "locking" up.
Any ideas what would make this happen? I tried to defrag it & it locked up after 89% complete. I ran a scan disk & fixed the errors. Plus I've deleted all the old files & etc with Disk Cleanup. Right now I'm at a loss & I really hate to call Gateway. Yesterday it took over an hour & a half for them to tell me what was wrong...and honestly my patience is running thin with this hunk-o-junk! OH...btw I don't have a screen saver because it used to lock up my screen, so it can't be that. Any ideas or suggestions? Thanks a million for listening to me rant about this & thanks for your help in advance.
Yesterday, I got a weird error screen saying that my CD ROM is not found. So, I called Gateway & they told me that my CD ROM has burned up. I should be receiving the new one in the mail for me to install it (Yeah right...They must have lost their minds!). Also right after this CD ROM thing happened (and about 10 minutes AFTER my phone call with Gateway), my computer is freezing up constantly. It doesn't matter if I'm on the Net or what, it will lock up. I've looked on my Windows Help & in the manual, which in my opinion are worthless. Not a single thing about "freezing" or "locking" up.
Any ideas what would make this happen? I tried to defrag it & it locked up after 89% complete. I ran a scan disk & fixed the errors. Plus I've deleted all the old files & etc with Disk Cleanup. Right now I'm at a loss & I really hate to call Gateway. Yesterday it took over an hour & a half for them to tell me what was wrong...and honestly my patience is running thin with this hunk-o-junk! OH...btw I don't have a screen saver because it used to lock up my screen, so it can't be that. Any ideas or suggestions? Thanks a million for listening to me rant about this & thanks for your help in advance.