I ordered something online for my sister-in-law on December 16th. I paid extra for 2 day shipping to be SURE it would be here before the 24th (allowing for 6 business days). The 16th was Thursday night, so I figured it would ship on Friday, Monday at the latest.
I called Monday and they told me it had shipped that day.
Well today I got the tracking # by e-mail, so I went and checked with DHL and no info was available. This implied that it had been shipped TODAY!
So I called the company I ordered from and the customer service rep confirmed what I feared. It shipped only TODAY, meaning I won't get it until x-mas eve.
I NEED this gift for x-mas eve. I'll only be home until about 1:00pm that day. Now, with any luck it MIGHT come before 1:00, but it can come antime up until 5:00pm.
I am SOOOO mad. The company I ordered from credited me for the 2-day shipping, but it's not the money I'm mad about. I would much rather they had called me or at least indicated on their website that orders were backlogged because of the holiday rush, and it was possible it wouldn't ship out from them for several days. I would have taken my business elsewhere.
These gifts were expensive. I'm out of money, so going out and buying them locally and then returning the shipped ones isn't an option.
GRRRRRR!
I guess part of it is my fault for waiting until the end of last week to order. I guess I shouldn't have had faith in a company that said "yes it's in stock and will ship the next business day"!
I called Monday and they told me it had shipped that day.
Well today I got the tracking # by e-mail, so I went and checked with DHL and no info was available. This implied that it had been shipped TODAY!
So I called the company I ordered from and the customer service rep confirmed what I feared. It shipped only TODAY, meaning I won't get it until x-mas eve.
I NEED this gift for x-mas eve. I'll only be home until about 1:00pm that day. Now, with any luck it MIGHT come before 1:00, but it can come antime up until 5:00pm.
I am SOOOO mad. The company I ordered from credited me for the 2-day shipping, but it's not the money I'm mad about. I would much rather they had called me or at least indicated on their website that orders were backlogged because of the holiday rush, and it was possible it wouldn't ship out from them for several days. I would have taken my business elsewhere.
These gifts were expensive. I'm out of money, so going out and buying them locally and then returning the shipped ones isn't an option.
GRRRRRR!
I guess part of it is my fault for waiting until the end of last week to order. I guess I shouldn't have had faith in a company that said "yes it's in stock and will ship the next business day"!