Ear mites or infection?

asdfghjklrachel

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My boyfriend and I recently picked up our little silver bengal girl from a breeder and on the way home I realise her outer ears each have a large dirt/wax-like patch that looks almost black. After she settled in I tried cleaning her ears with ear cleaning pads and they came out extremely black and it’s very hard to wipe off. Her ears are pink and there isn’t any of those black gunk inside her ears just light brown that looks like wax. Her eyes has always been teary, we thought it was normal at first but she’s always tearing and there’s always discharge. Today her left eye got swollen after a nap we’re not sure if she scratched herself by accident because she has sharp claws and she wouldn’t let me trim them. The pictures below are taken after 2/3 wipes and the top is mostly gone. Please help!
 

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