I was in that kind of situation this morning at the vet's office when I brought my cat in for an appointment. A lady brought her cat in who was a new patient at the clinic. The two of us had a pleasant conversation (mostly talking about each other's cats) while we were in the waiting room. Later though, when she was about to leave, she told the receptionist that she wanted to go ahead and schedule surgery to get her cat's back claws removed. She is a two year old cat who had already had her front claws removed some time ago. The receptionist just said "Sure! We'll go ahead and get that set up." I know it is entirely none of my business, and she probably wouldn't have changed her mind because a complete stranger asked her to, but I just keep wondering if I should have said something instead of remaining quiet. The lady did tell the receptionist that she was having it done because she has arthritis and fibromyalgia and it hurts when the cat jumps on her, so maybe she does have a valid reason. I just don't know.