I recently took a customer service class and was told of all the things that make them; friendly people, eager to help, etc. But I don't get that were I live. People at the grocery stores do not smile. They talk to their coworkers about stuff. Sometimes I do get "How is your day?" I don't get how can I help you? Or what can I get for you? The other day I went to get some money from western union at a local grocery store. The employee never smiled. Look like she wanted to be some place else. When there was no money, she told me so in a tone that said, do not bother me.
At Kmart, I have to look all over the store for someone to help me with something. The little red boxes that were put on the beams don't help. When I did find someone they were to busy. I complained, saying that I am a customer. you are supposed to help me. In the past, or in some other stores, the sales people are walking around and asking if I need anything. I don't get that anymore. I did complain to the manager, and he apologize. I see commercials about how stores are great customer service. But it is not true. Or they hire people with no experience and they don't train them properly. About the only place were I got good service was at the hotels. People that work for the state are worse.
At Kmart, I have to look all over the store for someone to help me with something. The little red boxes that were put on the beams don't help. When I did find someone they were to busy. I complained, saying that I am a customer. you are supposed to help me. In the past, or in some other stores, the sales people are walking around and asking if I need anything. I don't get that anymore. I did complain to the manager, and he apologize. I see commercials about how stores are great customer service. But it is not true. Or they hire people with no experience and they don't train them properly. About the only place were I got good service was at the hotels. People that work for the state are worse.