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- Jun 15, 2021
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I’ve been looking for pet insurance but it’s really overwhelming and I’m just wondering if any one has any good or bad experiences with a particular pet insurance
Hi suzeanna, would you be willing to share an update on how the process went with Pumpkin insurance? I was thinking to sign up with them this week but am so confused with who to finally choose, as each company has features I like and don't like. This has been harder than choosing insurance for myself!I got Nationwide pet insurance through my employer and had a very bad experience with them not covering my kitty's annual vet visit. I called and spoke to representatives several times, all of whom said it should be covered and that they'd help me challenge the rejected claim, etc., but it still kept getting rejected. Finally I spoke to someone who said the last 3 people were wrong and that it could never be covered. The issue was that they gave her a fluoxetine prescription as one outcome of the appointment so they said there was a behavioral diagnosis (except not really, it already existed), so the entire appointment "became medical" and none of it could be covered, not even the $100 exam fee. Finally they offered a refund of the last 5 months of the plan. It also took them literally 3 months to process the claim. I did a bunch of research and have Pumpkin now, and I will be submitting my first claim with them next week.
It's been great! My kitty had a regular vet appointment and shots in July and they reimbursed me within literally a week. Their claim review time is just....amazing. and they didn't give me a hard time about approving it.Hi suzeanna, would you be willing to share an update on how the process went with Pumpkin insurance? I was thinking to sign up with them this week but am so confused with who to finally choose, as each company has features I like and don't like. This has been harder than choosing insurance for myself!
That's great to hear, thanks for sharing! I signed up for it, they had the most features I was looking for.It's been great! My kitty had a regular vet appointment and shots in July and they reimbursed me within literally a week. Their claim review time is just....amazing. and they didn't give me a hard time about approving it.
Good luck!That's great to hear, thanks for sharing! I signed up for it, they had the most features I was looking for.