- Joined
- Mar 27, 2015
- Messages
- 1,827
- Purraise
- 1,032
It's not something the company brandishes about--I don't think it's something store management knows about. I only put it together because I'm used to reading between the lines and I'm a naturally suspicious person. When I have clerks in my store from all over town (horse and farm country, so we're kind of spread out, but it's the same convenience store for all of it) complaining about having three pumps (exactly three for each station, no matter how large or small the station is) that won't print receipts no matter how many times they make sure the printers have paper and ink--it's not hard to put the dots together. As for the relay delay; my manager has been campaigning to have it fixed. It's one of the reasons I'm authorized to give customers waiting for a receipt free fountain or coffee.tallyollyopia , . It sounds like a terrible day!
BTW, if your convenience store chain were in my area and I found out that there were pumps deliberately set to not print out receipts and the register inside wouldn't be able to do it for several minutes, I would be boycotting your stores, and not just for gas. You may want to pass that on to management. They may think that they get more sales because of this, but in reality they're antagonizing the customers. (I totally agree that the one who gave you grief was way over the line, but he did have a valid reason to be angry -- just not at you. Angry people seldom make that distinction, however.)
Margret
I don't blame you a bit. I don't even try to get receipts anymore, but part of the problem is that the store has a monopoly in the area; they can get away with it because they're (quite literally now) the only game in town.Every once in a while I go to a gas station where I don't always get a receipt at the pump. I just walk away in disgust and look it up on my comp when I get home as this station only takes debit cards so it shows up on my comp immediately. I don't know if it's always the same pump or randomly as I avoid getting gas there
In other news--I got great news! The application for my financial aid to help pay my hospital bill went through, and my balance with the hospital is now zero! I'd break into song and dance if I wasn't so exhausted from my night.