So Im @ work and I call this guy to tell him he needs something fixed on his vehicle - he goes off on me telling me that this car just had a 100 point inspection done and that I'm totally wrong, calling me every name in the book left and right. I'm like, ok well I'm sorry I'm only the receptionist-dont shoot the messenger right? I have had customers like this so much lately that I wonder why I even bother working with the customer! People are so incredibly rude it just amazes me how many people are out there like that. I mean I love working with the public but I get so many people like this I just go nuts sometimes, I just want to cry but Im still at work! I get to deal with these people and then they ruin my whole day....why do people have to be so rude to receptionists all the time?