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My cat has super soft hair but it keeps getting big knots or hair clumps that are so close to the skin that I can't comb it out. Is there anything I can use to help get them out or do it have to shave him in those spots?

Hi. This is Sensei. I'm not sure what kind of cat he is but his ice blue eyes (pic doesn't do his eyes justice here) and his floppy reaction when you pick him up, makes me think he is Ragdoll. What do you think?