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You're right. I had been disgusted with the behavior of the staff before, but now they really gave me a reason to go after them. Fine if they don't like a customer, but don't mess with my cats.

So true. I look at my cats and what was done to them and can't forgive myself for not protecting them more.

True. It's the fact that they're a family-owned business and will most likely have each other's backs or try to blame the "difficult" cats. I don't know. Still, I did plan on publicly calling them out on it, along with the bad attitude of the staff members who're selectively professional...

Their behaviors changed immediately once we got home. They sleep in my room every single day and rarely leave the room even during the daytime, but since the grooming session, they've been eating less and sleeping in odd areas of the house for most of the day. I'm sad because they're sad.

Thank you for saying this. I feel better knowing I'm not making a big deal out of it.

I'm glad to hear people saying it's not normal, because my anger isn't just an overreaction, but justified.

I don't even know if they use sedatives during grooming sessions, and if maybe they'd used it on previous occasions and not this one, which would explain the horrible outcome. They usually communicate with my dad and ignore me when I'm around, but I'll be asking them about it, even if they smirk...

Good point. I should probably ask them who mainly did the grooming and gave the shots.

This is what's making me hesitate to say something. My cats aren't very cooperative, and squirm even if I'm simply using cat wipes on them. My family sends them for professional grooming for that reason. But over the years they've never come back from a grooming session looking like this. This...

Thanks for the response. They were actually given their annual booster shots after the whole grooming session, so the vet had to have seen the damage. I can't believe they didn't see a problem with it and think we're not going to notice or say anything. Fortunately, a new vet just opened...

Hi, I'm a new member and I needed to get some opinions/advice because I'm pretty upset. My family has been going to this neighborhood vet clinic for years now and we started using their grooming service last year. No problems whatsoever. They offered to give our cats (Persians above 8 years...