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She and I are practically neighbors!My daughter has Spectrum too and hates it for all those reasons. She's in Raleigh.
No, I can dump them, but there's no one any better in this area, and ALL are using Spectrum's lines, so I don't trust that at all. Ah, well, will be moving in a couple of years, and will just deal with it. Oddly, my neighbor's provider is also Spectrum! I'm beginning to wonder if one of my other neighbors has crawled into the attic and jumped service off of my line. It happened, on the OUTSIDE of the building, once before.That sounds so much like the Optus vs Telstra situation my friend mentioned! Do you know who your neighbour’s provider is? Are you stuck in a contract with Spectrum or can you dump them?