The Walmart in my tiny town is, thankfully, better than one would expect, and every time I've needed assistance, it has been available, and was given promptly and politely. LOL, and I need a lot of assistance! When I was stocking up my freezer, a wonderful young lady walked with me so that I didn't have to keep getting up from my electric cart and struggle to reach the shelves. But BOY, have I heard horror stories from other stores!