References are always a cr*p shoot - who is ever going to give you a referral to someone they know will provide a negative review. But I think that if you are not completely comfortable with her before you even acquire the kittens that this breeder could be awkward to work with, should you have issues with the kittens once they are home with you.
Be glad she'll refund the money. If she pushes for more references just say something has come up and you are not able to get kittens right now.
Be glad she'll refund the money. If she pushes for more references just say something has come up and you are not able to get kittens right now.