My cousin lives in Florida and has an infestation of Plametto Bugs. Apparently, they are common in Florida, and they are actually large nasty cockroaches. She has tried numberous "natural" remedies to get of them, and nothing works. She is very hesitant to call an esterminator because she has 3 cats, one a senior cat, and she fearful of having any poisons or chemicals used in the house, but really needs to get rid of them sooner rather than later. I told her I would check with you guys to see if you have any recommendations. And is there anything an exterminator can do that truly is NOT harmful to pets or other animal?