You have to watch it. A lot of the high volume dealers on eBay are drop-shippers, the "middle-man." I try not to deal with drop-shippers, why should I? Nine times out of ten I can find the item elsewhere online for the same price --- or less! I also try not to deal with vendors with less than about 99% feedback, and I will check all the negs they've gotten for the last year. A lot of times, you can check those negs and backtrack and figure out if the person giving the neg had a legitimate complaint, or was just clueless. Sometimes you have to give the vendor the benefit of the doubt. If 99% of the feedback says "fast shipping, great communication" and then you've got one that comes in and says "would not answer e-mails" out of several hundred feedback, my suspicion is that that person's e-mails either were not being received by the vendor, or the vendor's replies were not being received. E-mail is NOT 100% reliable. Last week I had several just flat disappear into cyberspace.