Has chewy ever delivered you the wrong item

maggie101

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She would suffocate if it was my cat peaches 5 weeks. Maggie is 3 months now 9 yrs old in this photo
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fionasmom

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Yes. More than once. In all cases they have told me to donate the misdelivered items to a local shelter or find a pet owner who needed them. FedEx was not willing to pick them back up from me even when I requested that as a first step.
 
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maggie101

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I wanted a triangular scratch tower but instead got the bed. Waaay off
 

Kflowers

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you might want to try it out for yourself before you get rid of it. I got an orthopedic bed for my dog from Chewy, it was lovely. I got one for myself - Great Dane size, just had to put a couple of cushions at the end to make it
long enough. Most comfortable mattress I ever used. Just saying.

BTW - if it is an orthopedic bed, do not put it in the washing machine to wash it. Again, just saying.
 
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maggie101

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you might want to try it out for yourself before you get rid of it. I got an orthopedic bed for my dog from Chewy, it was lovely. I got one for myself - Great Dane size, just had to put a couple of cushions at the end to make it
long enough. Most comfortable mattress I ever used. Just saying.

BTW - if it is an orthopedic bed, do not put it in the washing machine to wash it. Again, just saying.
If my cat were a tiny kitten she would sink!
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Robyn5678

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Chewy is amazing. Did you call them?

I ordered a food that made my cats puke (later on I found out it had milk in it). They refunded me no questions asked and told me to donate it.
 
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maggie101

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Yep and I got 2! Both size large. I am not returning one. It's in my closet
 

Kflowers

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You got two 40 inch dog beds? You could just put them on top of your mattress. Just try it once before you give one away. I keep thinking about
getting a couple ... But, of course, I have a perfectly good mattress and it would be wrong to toss money away like that. She wrote stiffly with puppy dog eyes.
 
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