I just wanted to share how amazing Chewy.com is, besides the fact that they have great prices and fast shipping. One of my friends had ordered cases of food for her cat, but then her cat passed away the day after the food arrived. She contacted chewy and explained the situation, and they gave her a full refund, suggested that she donate the food to a shelter in her cats name, and a few days later she received a bouquet of flowers and a card in the mail from 1-800 Flowers..turns out Chewy.com sent them to her to express their condolences on her loss! I have even more respect for them now.