Resolved Can Not Post Pictures

[white shadow]

Yes, I've both read and followed the instructions in Anne's guide to posting pictures, BUT.....this error message pops up:

The following error occurred:
The uploaded file does not have an allowed extension.​

This is a pic which is saved in my PC. This is the file title:

TRUMP 19.jpg
(that's verbatum from the file's "Properties" window, btw)​

Why isn't it being accepted?

 

[AbbysMom]

Because it's called Trump? Sorry, couldn't resist.

I don't have an answer for this one.

 

[jcat]

I've just found a trump19.jpg on the Web and saved it. I wonder whether yours isn't uploading because it's TRUMP 19, not Trump19 or trump19? Perhaps you could rename the image and try again?

I really have no idea.

 

[white shadow]

Perhaps you could rename the image and try again?

I really have no idea.

Thanks to you both for replying.....I'm going to wait for a tech reply......

 

[jcat]

Do other photos upload for you?

 

[AbbysMom]

Can you rename it and get rid of the space between trump and 19. I think that's why you are getting the error. It thinks the file extension is 19.jpg.

 

[jcat]

Can you rename it and get rid of the space between trump and 19. I think that's why you are getting the error. It thinks the file extension is 19.jpg.

That's why I suggested renaming it. I've had to do that at times when uploading to other sites, simply because of a hyphen or some such trifle.

 

[AbbysMom]

I didn't see that you mentioned the space. I was proud of myself too for noticing the space in the name.

white shadow Did you try renaming it as suggested?

 

[jcat]

Oh, well, scratch that theory. I changed the name of the above photo to TRUMP 19.jpg, and was able to upload it!

 

[SJSupport]

The space won't make any difference. I need a copy of the file you're trying to upload to test it. Can you OM it to me, or otherwise email it to me at [email protected]? I can't tell from the above if the images posted are the actual image you're having issues with. Send me your original.

 

[SJSupport]

Changing this thread from "resolved" to "Being Reviewed" since OP hasn't yet communicated that the issue is in fact resolved.

 

[white shadow]

OK..........I've solved the problem.

I had copied an image from a news site and saved it via MS Paint to a file on my PC.......

Paint saves images as bmp files.....bmp files are not acceptable to the new forum software (they were on the old "platform".

I re-saved (replaced) the original bmp file as a jpg image and that solved the non-acceptance issue.

Thanks to all who offered assistance.

Resolved !

 

[AbbysMom]

Good news!