So I feel a little bit robbed. I had a situation last week where I needed to board two of my kitties for just a few hours while some maintenance folks came over to clean and do some repainting (my girlfriend and I are moving to a new apartment May 1). So I got a couple of the cats out of the way and put two in the bathroom. One of them is claustrophobic of small rooms and will just freak out so I did not want a tweaked out cat slamming against the door all morning. I decided to board them at a nearby vet that I have done business with in the past but no longer see regularly because one of their head vets is sort of.....well I hate to say it and sound mean....but she's a loser. She literally has no idea what she is doing. I have caught her twice just "googling" issues because her methods were outdated. She also recommended switching my cats over to dry food because it is "higher protein" than canned food. Wow. So anyways I took them to the vet and when I picked them up they were both shaking and very quiet. Almost like something horrible happened there. They are usually very friendly and outgoing to strangers so I am unsure what happened but something was "off" for an hour or so until I played with them and gave them some affection. Then on Saturday, one of the cats I had boarded at the vet for a short time, was itching his ear to the point of bleeding. They are INDOOR ONLY cats so I did not even question where this came from. I knew it was the vet. They were nowhere else. I had to rush him to a different vet, the one I trust and really like who does walk-in clinic on Saturdays. We got some ear drops for ear mites and all 4 of my kitties were given revolution to prevent an infestation. So what do I do today? I go out of my way, in an already busy schedule, to call the vet that boarded my two kitties last week. I wanted to inform them of the incident on Saturday so they could sanitize or whatever just in case it came from there. Either way wouldn't you want to know? Well the vet tech I spoke to not only spoke in an unappreciative manner, she never said sorry or took any responsibility. She just deflected my attempt to be kind and informative. She said there is no way this could have happened in 4 days and that they keep their exam rooms clean. This ordeal cost me $300 ($40 to board the kitties and $260 for revolution, ear drops, and vet exam fee). So now I feel like I just spent an enormous amount of money, which I can happily afford, on a vet clinic's inability to properly sanitize and prevent the spread of illness. Just wanted to vent and see if anyone else has ever had this experience?