Pet Feedster USA PF-10 CAT Automated Pet Feeder For Cats

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Price
$0.00
Manufacturer
Winoe Corporation
Value
4.00 star(s)
Purchase Price
$250.00
Pros: reliable amount of food, battery back up, holds lots, sturdy, adjustable, good customer service
Cons: small piece inside breaks, food gets caught between spout and dish, inside hard to clean, programming can be challenging
I have had the Pet Feedster for about 4 years now, and have used it for long periods of that time.  During that time I have had the inside piece that rotates to drop the food down break 2 or 3 times.  It seems to break when I am attempting to change the kibble size (usually when I am taking the piece out or putting it back in).  Once it broke because I had adjusted the size wrong.  Every time this has happened, the customer service has been difficult to get a hold of, but once I do they are attentive and have sent me free part replacements.  The last time I had to pay shipping though, because I'm in Canada, which I feel is understandable.  The most recent replacement piece I received was changed slightly to make it more sturdy.  That was about a year ago, and I have not had a single problem with it, so the change may have made the difference.

One of my complaints with the unit is that the food gets caught between the spout and the dish, as the spout does not overhang enough.  It appears their newer models take care of this problem though, as they have a spout extender now.

The programming button on mine has been challenging.  It requires holding down multiple buttons at a time, and I usually end up laying on the floor so that I can see the pad properly.  If the unit is empty, lifting it up onto the counter works too.  It does light up when you touch it, which is nice, and if you program it right the first time you don't need to fiddle thereafter.  

The inside of the machine can be difficult to clean.  I have had the temptation to take the small piece out, as it pokes  up and makes it hard to get the dust and grime out, but then when I do that small pieces of kibble fall down into the hole that it slides into.  This is a minor complaint though, and I don't know how they could possibly redesign it to make that not happen.  Usually I just wait until it is empty/ hold it upside down and shake it to make sure it's empty and then vacuum it out.

The unit itself is sturdy plastic.  With the 3 cats we have, we have never had it tipped over, nor even close.  It is nice that it has a battery backup, so that if we are gone for a weekend I do not need to worry about the power going out and the cats not having any food.  It also holds lots of food, so I do not have to constantly be worrying about running out.  I have read reviews on other units where they complain that the other units break easily and are unreliable (which is why I bought this unit to begin with).  This unit has kept on going for most of the 4 years we've had it, and when it did break I was able to get replacement parts without too much fuss.  I have never had a problem with the unit not dispensing food.  This unit has gotten me through some times where I really needed it, and I am happy I purchased it despite it being more expensive, as I didn't need to worry when I wasn't there.
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