You are purchasing a BRAND NEW 4X6 "I Love My Cat" wooden picture frame. You choose engraving/wording -- and all engraving is absolutely FREE with the purchase of your picture frame. The engraving of your choice with be engraved in the area that says "Engrave Pets Name Here". ----- Please allow 3 - 6 business days for shipping to U.S. customers and 7 - 14 business days for our International customers ----- PLEASE NOTE: This is a personalized/made-to-order product, therefore within 24 hours of your purchase, you will receive an email from us via Amazon asking for the engraving details OR you may submit a "Product Customization Request" after your order has been placed (via Amazon email/website). If you don't receive an email from us, please be sure to check your Amazon account or your spam folder. Also, If we don't hear back from you within 48 hours of you purchasing your product, we will need to cancel your order in order to comply with Amazon's Shipping Policies and you will receive a full refund. ----- Check out our FEEDBACK ~ PURCHASE with CONFIDENCE!!