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  1. HellaSteph

    Resolved Alerts for threads that I never watched

    You can check on who you follow and adjust preferences here: https://thecatsite.com/account/following
  2. HellaSteph

    Resolved Alerts for threads that I never watched

    Please check your Preferences to adjust your Alert settings here: https://thecatsite.com/account/preferences If you feel you are getting alerts for watched threads, please adjust which threads you wish to continue to watch or not watch any longer: https://thecatsite.com/watched/threads...
  3. HellaSteph

    New look?

    Thank you! We certainly appreciate it.
  4. HellaSteph

    New look?

    It means that in your ad blocking app, you list TheCatSite as a safe website that you visit. That's what whitelisting means.
  5. HellaSteph

    New look?

    We kindly request that consideration be given to our website: it's free for all users, and advertisements is how we support the website to be functional and operational. Costs aren't free to host a website, so please consider whitelisting TheCatSite.
  6. HellaSteph

    Videos Not Showing Up

    Here's my attempt at posting a YouTube video:
  7. HellaSteph

    New look?

    Thank you for letting us know! That information is helpful and I did do some research to find that even updating to IE 11, which was the recommended solution, seemed to not be helpful here since it sounds like you're already on the latest version offered. I definitely want you to access TCS...
  8. HellaSteph

    New look?

    Hi there, can you confirm the version of Windows and Internet Explorer you're using? It's likely that this browser is outdated and no longer supported by the developer (Windows) but I wanted to confirm and check first to see if there was anything we could do.
  9. HellaSteph

    New look?

    I got your PM, but we don't support forked versions of Firefox such as Palemoon. Upon investigation, it looks like Palemoon doesn't keep up with recent updates of their browser, which is not going to be compatible with our website since we use the latest version of XenForo 2.1. Thanks for...
  10. HellaSteph

    New look?

    This is on mobile and the badges aren't supposed to be showing which is causing this to be broken. We've filed for this fix to occur within the next few hours. Thanks!
  11. HellaSteph

    New look?

    No, the website is responsive so it is a single website that works on desktop, mobile, and tablet devices. We even have push notifications and Alerts, which is similar to how you get alerts through mobile apps.
  12. HellaSteph

    New look?

    There's a button at the top that says New Posts that takes you to the latest posts/content on the site.
  13. HellaSteph

    Photo Error

    On Galaxy 8s, the browser is usually an icon that shows a globe and it says "Internet" or "Web" is the name.
  14. HellaSteph

    Photo Error

    What kind of phone are you using? Please also let me know the mobile browser you're on for specific details. Thanks!
  15. HellaSteph

    Photo Error

    I would recommend this also. It seems like when it times out like that, the image is too large to accept or is corrupted.
  16. HellaSteph

    Not Getting Emails For Posts

    @golondrina Please note that it's important for you to check your Watched Threads: https://thecatsite.com/watched/threads and your Watched Forums areas: https://thecatsite.com/watched/forums To read this area, all the threads that you watch/follow will be here. You can see by a text indicator...
  17. HellaSteph

    Suddenly Unable To Post Photos?

    This sounds isolated to that single image. I would recommend trying to re-save the image to a different file type and going from there. Usually, when you "Save as..." or "Import as..." a new file, it fixes any issues and resizes it appropriately.
  18. HellaSteph

    Not Getting Emails For Posts

    :thanks:
  19. HellaSteph

    Not Getting Emails For Posts

    It's important to note that TCS doesn't send you repeated notifications for a thread until you log back into the site. This is so we're not overloading your inbox. If you would like to receive a new update per thread or forum, I can help you get directions on how to subscribe to these to receive...
  20. HellaSteph

    Suddenly Unable To Post Photos?

    Please make sure the format of the photo is a .jpg or .png before uploading after you resize it. TCS only accepts certain formats for security purposes. Thanks!
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