Malwarebytes Blockage For Site ?

CL56

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I started getting this pop up box today :



I can still access everything but each page change or refresh gives the alert box

If someone can identify it as a part of this site I can exclude it...

Thank you
 

katachtig

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Thanks for reporting this. I will have someone take a look at it.
 

katachtig

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Do you know what URLs you are viewing when this happens? If you can put them here, it would help us track things down.
 
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CL56

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Everything I move to in the forum starting with the initial coming to the site.
Even right here in this thread.

Seems there is also another IP tied in with it so 2 alert boxes are popping up : 34.202.122.77
 
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CL56

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and 2 more
 
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CL56

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Yes I am
 
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CL56

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lol...this thread gives me 3 block pop ups
 

surya

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I was having trouble with malware on this site as well. I quit logging on for awhile because I was getting warnings . I forgot my password in the meantime and I reset it. Now I can't log in, I have to reset my password every-time. Can someone email and tell me what I'm doing wrong? Thanks.
 

Anne

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Sorry to hear you're experiencing issues with malware alerts. I suspect specific ads may be triggering that for extra-sensitive malware-detection software. This isn't really malware that's on the site or anything that could harm your computer but definitely not something we want our users to experience.

Can you please add a screenshot of the warning you're getting? Or send it to me via PM? That way I can pass it along to the ad people and see if we can pinpoint the problem ad and deal with it. Thanks!

..and it seems they are also seeing putjs stuff
This is actually an unrelated issue. It was experienced by any website that relied on a safe and familiar javascript provider who was having issues with one of their CDN locations. We believe we fixed that last night, so hopefully, you weren't experiencing any lag time today?

Now I can't log in, I have to reset my password every-time.
surya surya this definitely should not be happening. We're going to need more information to solve the issue. I'm going to ask our awesome support rep @SJSupport to work with you on this via PM's as we're definitely going to need more information on your setup to find out what might be causing this.
 

surya

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Sorry to hear you're experiencing issues with malware alerts. I suspect specific ads may be triggering that for extra-sensitive malware-detection software. This isn't really malware that's on the site or anything that could harm your computer but definitely not something we want our users to experience.

Can you please add a screenshot of the warning you're getting? Or send it to me via PM? That way I can pass it along to the ad people and see if we can pinpoint the problem ad and deal with it. Thanks!



This is actually an unrelated issue. It was experienced by any website that relied on a safe and familiar javascript provider who was having issues with one of their CDN locations. We believe we fixed that last night, so hopefully, you weren't experiencing any lag time today?



surya surya this definitely should not be happening. We're going to need more information to solve the issue. I'm going to ask our awesome support rep @SJSupport to work with you on this via PM's as we're definitely going to need more information on your setup to find out what might be causing this.
I am able to log in now. Thanks. :)
 
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CL56

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We believe we fixed that last night, so hopefully, you weren't experiencing any lag time today?

No lag at all today and not one alert box !
Thank you !
 
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